Frequently Asked Questions

English Online Forum is a 100% online English school connecting students and teachers around the world. We run live classes across CEFR levels A1 through C1, from complete beginners to advanced learners.

Take our free Placement Test. The full test takes 60 minutes (there is also a 30-minute demo) and covers grammar & vocabulary, reading and listening. It gives you a CEFR level (A1–C1) so we can recommend the right class.

Message us on WhatsApp, by phone, or by email with your placement test result (or just tell us you'd like to start) and we'll help you find the right class, schedule, and format.

Three main tracks, each available as small group classes or one-on-one lessons: General English (A1–C1, covering grammar, vocabulary, and everyday communication, with optional IELTS/TOEFL exam preparation and speaking-practice add-ons), Business English (professional communication for meetings, emails, presentations, and negotiations), and Professional Development (teacher-training seminars for educators). We also run age-specific programmes for middle school, high school, adults, and teachers.

Yes. Our General English track includes optional IELTS and TOEFL exam preparation covering all four sections, and it's one of the areas Mashel Auma specializes in. Message us on WhatsApp to ask about current exam-prep options.

Yes. The placement test is completely free and open to anyone, whether or not you go on to enroll with us.

No. It's a free, automated guide to your level, not a certified qualification. If you need an official certificate for work, study, or immigration purposes, we recommend a recognized exam such as IELTS or TOEFL — ask us about exam preparation support.

No. Your result is shown to you on-screen only. It's sent to our team only if you choose to tap "Send my result to English Online Forum," which opens WhatsApp with your result pre-filled for you to send.

Yes, you're welcome to retake it at any time, for example if you feel your level has changed or you want a second opinion before enrolling.

Enrolled students receive a personal access code for their level, which unlocks that level's materials on the site. Codes are issued by our team once you've enrolled.

Materials are provided for viewing only. This keeps content organized and up to date for every class, so please don't share your code or redistribute materials outside your class.

Access codes are tied to your class and may change between terms. If yours stops working, message us and we'll confirm your current code.

Teacher Resources use a separate, staff-only access code from the student materials code. If you're part of our teaching team and don't have it, contact us directly.

Pricing depends on the course, format, and schedule you choose, so we confirm it with you directly before you enroll. Message us on WhatsApp, by phone, or by email and we'll walk you through the options.

No, this website doesn't process payments. Enrollment, scheduling, and payment are arranged directly with our team once we've discussed the class that's right for you.

Both — every course is available as small group classes or fully individual one-on-one lessons, so you can choose what suits you best.

No. We only use your details to place you in the right class and respond to you — we don't sell personal information or share it with third parties for their own marketing. See our Privacy Policy for full details.

We use two analytics tools to understand how many people visit and which countries they come from: Cloudflare Web Analytics, which uses no cookies, and Google Analytics, which only runs if you accept cookies in the banner. We don't use advertising cookies.

A stable internet connection and a computer, tablet, or phone with a browser is enough for both the placement test and live classes.

Yes, the site and test work on mobile devices as well as desktop.

We're a fully online school, which means our teachers and students join from many different locations — there's no physical campus to visit.

The fastest way is WhatsApp. You can also reach us by phone or email — see the Contact section on the home page for all our details.

Our team includes Mr. Mashel Auma (TESOL UK certified, teaching General & Business English, IELTS, and Professional Development), Ms. Eda Yavuz (BA & MA in English Language and Literature, General English), Ms. Amina Ulanova (a General English graduate of the school who now teaches General English A1–B1 and Olympiad prep), Ms. Irene (Colorado State University, Conversational English), and Ms. Lorraine Osiany Auma (BA, University of Nairobi; teaches Kids’ Groups). You can watch short video interviews with several of them on the home page.